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Exchange and return are guaranteed rights for all our customers and apply to all products offered in our store.

All products offered in our store are subject to our exchange and return policy according to the terms and conditions stated on this page.

Returns or exchanges are accepted if the product is in its original condition and packaging.

Exchanges or returns are processed within 3 days of purchase, provided the purchase invoice is included.

Exchanges or returns are processed within 3 days of the exchange or return request.

Please send a message via WhatsApp to the number shown on the shipping invoice.

To request a return or exchange, or to contact us, please use our Contact Us page.

If the product is defective or does not match the product description on our website, the customer will receive a full refund to the original payment method